Our Milky Toner is formulated purely to nourish and soothe. It does not cleanse deeply, but instead nourishes after cleansing, balances moisture levels and preps the skin for active ingredients – such as our serums. If you are looking for a deep-cleansing effect, you can additionally use our Exfoliating Serum 2-3 times a week after the Milky Toner.

Our Cleanser is designed to thoroughly remove dead skin cells, dirt particles, cream residue and make-up in just one wash.

Yes, as a hybrid beauty product with carefully selected ingredients such as hydrating glycerin, soothing panthenol, anti-inflammatory chamomile extract and nutrient-rich aloe vera, our Cleanser is suitable for all skin types.

When developing our products, compatibility is our top priority – without compromising a pleasant care experience. Since some natural ingredients have a stronger inherent scent, we have deliberately chosen to add a subtle fragrance to the Milky Toner, the Balancing Serum, the Exfoliating Serum, and the Night Cream. However, this fragrance is used only in very low concentration and contains only a single potential allergen. Compared to many conventional skincare products, which typically contain over 20 allergens, this means a significantly lower to no likelihood of skin reactions. This makes the product very well tolerated, even for sensitive skin.

Dry skin is a skin type that naturally contains less oil. It feels permanently rough or flaky. Dehydrated skin, on the other hand, is a skin condition where the water content of the skin is too low. It often feels tight, especially after cleansing, looks dull, and may show fine lines. You can tell whether your skin is dry or dehydrated by whether it is permanently dry or only temporarily dried out due to external factors such as cold, heat, stress, lack of sleep, or unsuitable care. Dry and dehydrated skin can occur independently but can also exist simultaneously.

Our consumer study included people with a wide range of skin types – from dry to normal to oily skin. Participants with sensitive skin as well as those with skin conditions such as neurodermatitis or rosacea also took part. This allowed us to ensure that our products are suitable for a broad variety of skin types and skin needs.

The night cream contains retinal, a vitamin A derivative that should not be used during pregnancy. It is also not recommended to apply it to the breast area during breastfeeding as a precaution. Retinal, like other vitamin A derivatives, can theoretically pose risks to the unborn child, which is why we advise all pregnant and breastfeeding customers to use alternative skincare products without retinal or to have them medically reviewed before use. Additionally, we recommend that pregnant and breastfeeding women avoid exfoliating products with acids, such as our exfoliating serum, as these can strongly stimulate the skin.

Otherwise, all other products are safe to use during pregnancy. However, if you want to be completely sure or wish to discuss individually, you can find the full list of all ingredients on our website – which you can always review with your doctor.

All our skincare products are developed for sensitive skin and dermatologically tested. In a consumer study over 12 weeks, more than 150 people tested the products individually or in combination – including participants with rosacea or atopic dermatitis, who tolerated the products very well.
However, in the case of existing skin conditions, you should always consult a doctor beforehand. On our website, you can find an overview of all ingredients, so you can check whether there are any specific ingredients that should preferably be avoided.

Milky Toner lasts on average 10-12 weeks
Balancing Serum lasts on average 8-10 weeks
Exfoliating Serum lasts on average 10-12 weeks
Eye Cream lasts on average 12 weeks
Day Cream lasts on average 6-8 weeks
Night Cream lasts on average 10 weeks

Day Cream: 7.0-7.3
Milky Toner: 5.0-5.3
Exfoliating Serum: 3.9-4.1
Night Cream: 4.7-5.0
Eye Cream: 4.7-5.0
Balancing Serum: 4.7-5.0

Except for our Day Cream, none of the products in our skincare line are actually pH-neutral in the chemical sense, meaning a value of about 7. Because that is exactly what "pH-neutral" means.

In cosmetics, however, the term "pH-neutral" is often used differently: manufacturers often mean "skin-friendly" or "skin-neutral," that is, a pH value that is as close as possible to the skin's natural acid mantle.

Our products are therefore deliberately formulated in the slightly acidic range because this is closest to the skin's natural pH value (between 4.7 and 5.5). This slightly acidic environment supports the skin's protective barrier, maintains the natural microbiome balance, and ensures that the skin remains resilient.

For the Night Cream, the Balancing Serum, and the Exfoliating Serum, we chose an airless system for the packaging. It is a glass bottle with a flexible plastic pouch inside that gradually shrinks as the product is dispensed. This allows the product to be used up to the last drop, as no residue remains in the bottle. At the same time, the product stays hygienic because the pouch is airtight, preventing bacteria or oxidation from entering. Another advantage is sustainability: after use, the plastic pouch can be easily removed from the bottle, allowing glass and plastic to be disposed of separately. This enables the recycling of the materials.