Refine & Calm set

Two serums for refined pores and soothed skin with an AHA/PHA peel and a barrier-strengthening serum

Full-Size Balancing und Exofliating Serum
Anwendung des Balancing Serums von einem Model mit dunklen Haaren
Refine & Calm set
Refine & Calm set
Refine & Calm set
Hand hält die Flasche des Balancing Serum
JACKS beauty line Exfoliating Serums Glasflasche schwebend vor weißem Hintergrund
Full-Size Balancing und Exofliating Serum
Anwendung des Balancing Serums von einem Model mit dunklen Haaren
Refine & Calm set
Refine & Calm set
Refine & Calm set
Hand hält die Flasche des Balancing Serum
JACKS beauty line Exfoliating Serums Glasflasche schwebend vor weißem Hintergrund

Refine & Calm set

Two serums for refined pores and soothed skin with an AHA/PHA peel and a barrier-strengthening serum

Regular price
Worth 89,90€
Sale price
79,90€
2.663,33€/l – inkl. MwSt zzgl. Versand inkl. MwSt zzgl. Versand
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About the product

Radiant skin, deeply cleansed pores: Our exfoliating serum uses gentle AHA and PHA complexes to provide an effective, low-irritation peel. It refines pores, reduces pigmentation spots, and gives an even, radiant complexion.

  • Gentle peeling with AHA and PHA complexes for visible skin renewal

  • Refines pores for a smoother skin texture

  • Reduces pigmentation spots and ensures an even complexion

  • Gives radiant skin with a healthy, even glow

Contents: 30 ml

application

Apply one pump of the Exfoliating Serum to cleansed skin in the evening before your night cream and gently massage it in. Gradually ease into the application, increasing the frequency from once a week to 2 to 3 times a week. Sun protection is important the next morning; our Day Cream is suitable for this.
You can apply the Balancing Serum in the morning and evening. Apply 1 to 2 pumps to cleansed skin after the Toner and let it absorb briefly before continuing with your day or night cream.
Our Beauty Expert Tip: Always apply Skincare from lightest to richest, that is, from thinnest to thickest. This allows the active ingredients to absorb optimally and support one another, even when using multiple serums in one routine.

Suitable for

Our Exfoliating Serum is particularly suitable for:

  • pigmentation & dull complexion
  • blemishes

Our Balancing Serum is particularly suitable for:

  • loss of moisture in the skin
  • wrinkles and fine lines
  • redness of the skin

Included in the set

Exfoliating Serum (content: 30 ml)
Balancing Serum (content: 30 ml)

ingredients

Exfoliating Serum
Stem cell extract from mung bean (Vigna Radiata)
It has an anti-inflammatory effect, strengthens the skin structure, supports collagen production, protects your skin from free radicals, blue light and infrared radiation, and visibly reduces UV-induced redness.
AHA complex
Refines pores, provides moisture and ensures a smoother, more even skin appearance.
PHA
Particularly gentle on the skin, it provides moisture, strengthens the skin barrier and promotes cell renewal – for a more even, fresh skin appearance.
Barley extract
Reduces pigmentation, ensures an even skin tone, improves skin radiance and has a soothing effect on skin redness.

All ingredients
Aqua, Gluconolactone, Pentylene Glycol, 1,2-Hexanediol, Sodium Hydroxide, Glycerin, Citric Acid, Tartaric Acid, Phaseolus Radiatus Meristem Cell Culture Extract, Hordeum Vulgare Extract, Punica Granatum Pericarp Extract, Lactic Acid, Xanthan Gum, Polyglyceryl-6 Caprylate, Polyglyceryl-4 Caprate, Parfum, Amyl Salicylate
Balancing Serum
Stem cell extract from the alpine rose
Protects your skin from environmental influences such as UV radiation, wind and cold, strengthens the skin barrier, reduces fine lines and redness – and gives your skin a new radiance and vitality.
D-Panthenol
Strengthens the skin barrier, improves elasticity and supports regeneration for a calm, healthy skin appearance.
Fermented barley extract

Provides the skin with moisture-binding nutrients, strengthens the skin barrier and visibly reduces redness.
Kefiran
Protects the skin structure from oxidative stress, preserves firmness and elasticity, and counteracts premature skin aging.
All ingredients
Aqua, Propanediol, Hordeum Vulgare Seed Extract, Panthenol, Isomalt, Betaine, Polyglyceryl-6 Caprylate, Lactobacillus Ferment Lysate, Rhododendron Ferrugineum Leaf Cell Culture Extract, Sodium Hyaluronate, Kefiran, Lecithin, Xanthan Gum, Polyglyceryl-4 Caprate, Lactic Acid, Sodium Levulinate, Citric Acid, Potassium Lactate, Potassium Sorbate, Parfum, Amyl Salicylate

Your benefits from our Skincare

Clean beauty meets high performance

Developed & produced in Berlin

Suitable for all skin types & dermatologically tested for sensitive skin

Get free, personalized advice

Book a free beauty consultation
Verschwommenes Close-up eines Pflanzenblatts mit dem Schriftzug Skincare based on Plant Stem Cells
Verschwommenes Close-up eines Pflanzenblatts mit dem Schriftzug Skincare based on Plant Stem Cells

Stem cell extract from mung bean

Has anti-inflammatory effects, strengthens skin structure, supports collagen production, protects your skin from free radicals, blue light, and infrared, and visibly reduces redness caused by UV exposure.

AHA complex

Refines pores, provides hydration, and creates smoother, more even-looking skin.

PHA

Especially gentle on the skin, it moisturizes, strengthens the skin barrier, and promotes cell renewal—for a more even, fresh skin appearance.

Stem cell extract from the alpine rose

Protects your skin from environmental factors such as UV radiation, wind, and cold, strengthens the skin barrier, reduces fine lines and redness—and gives your skin a fresh glow and vitality.

Fermented barley extract

Provides the skin with moisture-binding nutrients, strengthens the skin barrier, and visibly reduces redness.

Miriam Jacks lächelt mit geschlossenen Augen und offenen Mund
Miriam Jacks lächelt mit geschlossenen Augen und offenen Mund

My skin in balance

I always ease into new active ingredients, so when I first started using the Exfoliating Serum, one application per week was enough for me. Afterwards, I love how the Balancing Serum immediately soothes my skin without ever making me feel like I’ve overwhelmed it. For me, this interplay between renewal and balance is exactly what makes a good routine feel truly complete.

Yours Miriam

Miriam Jacks - Beauty expert and founder of JACKS beauty line

SKINCARE ROUTINE

This is how our Skincare line becomes your daily skincare routine, made easy to follow step by step.
Find more tips, application steps, and combinations in the blog post Skincare Routine, featuring helpful expert insights from our team.

Product details

Exfoliating Serum 
in a high-quality glass bottle with an airless pouch
Content: 30 ml
WHAT YOU CAN EXPECT FROM REGULAR USE OF THE EXFOLIATING SERUM:
Gentle exfoliation and hydration: The natural AHA complex (2%) combines citric acid, lactic acid, and tartaric acid, which act as a gentle peel, improve uneven pigmentation, provide hydration, and give the skin a fresher, smoother appearance.
Gentle peel for sensitive skin: Gluconolactone (7%), a polyhydroxy acid (PHA), provides a gentle peel that promotes cell renewal without irritating the skin. It strengthens the skin barrier, provides hydration, and helps even out the complexion as well as reduce fine lines and wrinkles.
Protection and regeneration of skin cells: The stem cell extract from mung bean sprouts increases the viability of skin cells after UV exposure, has anti-inflammatory properties, and promotes collagen production, improving the skin structure and counteracting premature skin aging.
Antioxidant protection and refined pores: Pomegranate extract is rich in vitamin C and antioxidants, which smooth, firm, and protect the skin from free radicals. It also refines pores and supports the regeneration of skin cells, reducing blemishes, spots, pimples, and blackheads.
Balancing and improving the appearance of the skin: Barley extract, which contains niacinamide and phytic acid, reduces skin pigmentation, ensures a more even skin tone, improves radiance, and contributes to a radiant, even complexion.
Balancing Serum 
in a high-quality glass bottle with an airless pouch
Content: 30 ml
WHAT YOU CAN EXPECT FROM REGULAR USE OF THE BALANCING SERUM: 
Strengthening the skin barrier and retaining moisture: D-panthenol and fermented barley extract increase the skin’s moisture-retention capacity, reduce transepidermal water loss (TEWL), and strengthen the barrier function, protecting the skin from environmental influences such as UV radiation, cold, wind, and dryness.
Soothing redness and skin irritation: D-panthenol, fermented barley extract, and the vegan postbiotic kefiran have anti-inflammatory properties, soothe redness and irritation, and calm the skin in a short time.
Improving skin radiance: Alpine rose extract helps reduce wrinkles and improves the skin’s radiance, making it look fresher and more youthful.
Reducing wrinkles and improving skin elasticity: Hyaluronic acid with different molecular sizes penetrates deep into the skin, stores moisture in the connective tissue, and provides a firming and smoothing effect that reduces wrinkles and crow’s feet.
Protection and revitalization of skin stem cells: Alpine rose extract obtained using stem cell technology boosts the vitality of epidermal stem cells and protects them from UV-induced stress.

Development

All our JACKS skincare products are created through close collaboration between Miriam Jacks and an experienced German cosmetics manufacturer in Berlin. Over two years of development work went into every formulation – from the initial idea to the final test. Our focus is on plant stem cells, carefully selected active ingredients like retinal and Centella Asiatica, as well as a holistic well-aging approach that lovingly supports skin at every age.

Every detail – from texture, scent, and compatibility to the packaging concept – is checked multiple times and personally approved by Miriam Jacks and her team. A product only goes into production if its effectiveness convinces, the skin feel delights, and the quality is flawless. This way, you get care that doesn’t fight against time but strengthens and brightens your skin daily – with responsibility, transparency, and a high standard for effectiveness and sustainability.

FAQ

Which skin type is the Skincare line suitable for?

It is suitable for all skin types – including sensitive skin. The formula was dermatologically tested for sensitive skin and is particularly well tolerated.

Are the products vegan and cruelty-free?

Yes, like all our products, our Skincare products are vegan and cruelty-free.

Enthält die Skincare Linie Parfum?

When developing our products, skin compatibility is our top priority—without compromising on a pleasant skincare experience. Since some natural ingredients have a stronger natural scent, we consciously chose to give the Milky Toner, the Balancing Serum, the Exfoliating Serum, and the Night Cream a subtle fragrance. However, this fragrance is only present in a very low concentration and contains just one potential allergen. Compared with many conventional skincare products, which generally contain more than 20 allergens, this means a significantly lower likelihood of skin reactions, or none at all. As a result, the product is very well tolerated, including by sensitive skin.

What is a chemical peeling?

Chemical peels are skincare products that gently dissolve and remove dead skin cells using fruit acids or other mild acids such as AHA and PHA. Unlike mechanical peels, which physically abrade the skin surface with granular particles or brushes, chemical peels work through biochemical exfoliation. This process breaks down the bonds between dead cells, allowing them to detach more easily from the skin surface and be removed.

This method is particularly gentle and effective because it does not irritate or microscopically damage the skin, promotes cell regeneration, smooths and refines the skin texture, cleanses pores, and reduces impurities without overly stressing the skin barrier. Therefore, chemical peels are ideal for sensitive, dry, or mature skin.

How do the Exfoliating and Balancing Serums differ?

The Balancing Serum was developed to soothe sensitive, stressed skin, provide moisture, and smooth fine lines. It visibly reduces redness and irritation, strengthens the skin barrier with fermented barley extract, and makes the skin appear smoother and more radiant. It can be used daily in the morning and evening. The Exfoliating Serum, on the other hand, acts as a gentle peel with AHA and PHA complexes. It refines pores, reduces pigmentation spots, and ensures an even, radiant complexion. Due to its exfoliating effect, it should be used a maximum of 2–3 times per week in the evening.

In short: The Balancing Serum protects and soothes the skin in everyday life, while the Exfoliating Serum gently renews the skin and refines the complexion.

How do I use the Exfoliating Serum and the Self Tan Drops in one routine?

Exfoliating serum and self-tan drops should always be used on different days or at different times of the day, as their effects can otherwise conflict. The serum stimulates skin renewal and removes dead skin cells, while the self-tan drops tan the top layer of the skin. This can cause the tan to become uneven or not develop at all. Using them separately protects the skin and ensures an even result.

It is best to use the exfoliating serum 1-2 times a week in the evening, and the self-tan drops on the days when no serum is used. Alternatively, the self-tan drops can be applied in the morning, ideally the day after using the exfoliating serum. This way, an even, streak-free tan is easily achieved while keeping the skin smooth and well cared for.

What skin type is the skincare line suitable for?

It is suitable for all skin types – including sensitive skin. The formula has been dermatologically tested for sensitive skin and is especially well tolerated.

Are the products vegan and cruelty-free?

Yes, like all our products, our skincare products are vegan and cruelty-free.

How long are the products good for after opening?

When stored properly (dark & cool), the products are good for 6 months after opening, as indicated on the packaging.

Does the skincare line contain perfume?

When developing our products, compatibility is our top priority – without compromising a pleasant care experience. Since some natural ingredients have a stronger inherent scent, we have deliberately chosen to add a subtle fragrance to the Milky Toner, the Balancing Serum, the Exfoliating Serum, and the Night Cream. However, this fragrance is used only in very low concentration and contains only a single potential allergen. Compared to many conventional skincare products, which typically contain over 20 allergens, this means a significantly lower to no likelihood of skin reactions. This makes the product very well tolerated, even for sensitive skin.

What is the difference between dry and dehydrated skin?

Dry skin is a skin type that naturally contains less oil. It feels permanently rough or flaky. Dehydrated skin, on the other hand, is a skin condition where the water content of the skin is too low. It often feels tight, especially after cleansing, looks dull, and may show fine lines. You can tell whether your skin is dry or dehydrated by whether it is permanently dry or only temporarily dried out due to external factors such as cold, heat, stress, lack of sleep, or unsuitable care. Dry and dehydrated skin can occur independently but can also exist simultaneously.

Which skin types participated in the consumer study?

Our consumer study included people with a wide range of skin types – from dry to normal to oily skin. Participants with sensitive skin as well as those with skin conditions such as neurodermatitis or rosacea also took part. This allowed us to ensure that our products are suitable for a broad variety of skin types and skin needs.

Can I also use the products if I have rosacea or neurodermatitis?

All our skincare products are developed for sensitive skin and dermatologically tested. In a 12-week consumer study, more than 150 people tested the products individually or in combination – including participants with rosacea or atopic dermatitis, who tolerated the products very well.

However, in case of existing skin conditions, you should always consult a doctor beforehand. On our website, you can find an overview of all ingredients to check whether there are any specific ingredients that should preferably be avoided.

How long do the products last in use?
  • Milky Toner lasts an average of 10–12 weeks 
  • Balancing Serum lasts an average of 8–10 weeks
  • Exfoliating Serum lasts an average of 10–12 weeks 
  • Eye Cream lasts an average of 12 weeks 
  • Day Cream lasts an average of 6–8 weeks 
  • Night Cream lasts an average of 10 weeks
What are the pH ranges of the skincare products?
  • Day Cream: 7,0-7,3
  • Milky Toner: 5,0-5,3
  • Exfoliating Serum: 3,9-4,1
  • Night Cream: 4,7-5,0
  • Eye Cream: 4,7-5,0
  • Balancing Serum: 4,7-5,0

Except for our Day Cream, none of the products in our Skincare line are actually pH-neutral in the chemical sense, meaning they have a value of around 7. Because that is precisely what “pH-neutral” means. 

In cosmetics, however, the term “pH-neutral” is often used differently: manufacturers frequently mean “skin-friendly” or “skin-neutral,” referring to a pH value that is as close as possible to the skin’s natural acid mantle. 

That’s why our products are deliberately formulated in the mildly acidic range, as this is closest to the skin’s natural pH (between 4.7 and 5.5). This mildly acidic environment supports the skin’s protective barrier, maintains the natural microbiome balance, and helps keep the skin resilient.

What is the Airless Pouch?

For the Night Cream, the Balancing Serum, and the Exfoliating Serum, we chose an airless system for the packaging. It is a glass bottle with a flexible plastic pouch inside that gradually shrinks as the product is dispensed. This allows the product to be used up to the last drop, as no residue remains in the bottle. At the same time, the product stays hygienic because the pouch is airtight, preventing bacteria or oxidation from entering. Another advantage is sustainability: after use, the plastic pouch can be easily removed from the bottle, allowing glass and plastic to be disposed of separately. This enables the recycling of the materials.

Can I exchange skincare products?

Of course, you can exchange unopened products within two weeks. Please note that the products must be completely sealed, as otherwise we cannot resell them and will have to dispose of them. If you are unsure, we recommend ordering our testers in advance. 

Do you have any more questions? Contact us via our chat, the contact button, or book your free beauty consultation directly with our beauty experts.

Reviews

4.9
Rated 4.9 out of 5 stars
Based on 304 reviews
98%would recommend these products
Rating overview
Customers report that this serum is pleasant to apply and leaves a soft, smooth skin feel. Many praise the intensive hydration that absorbs quickly and doesn’t leave a greasy film. Improvements in the appearance of the skin, refined pores, and a fresher complexion are frequently mentioned. Some users report a soothing effect on sensitive skin. A few users would like a stronger effect or criticize the fragrance. Overall, the serum is appreciated as a reliable addition to the daily Skincare routine.
Customers talked about
304 reviews
  • Anja M.
    Verified buyer
    Rated 5 out of 5 stars
    4 minutes ago
    Repeat customer

    I love Jacks Skincare products

  • Franziska R.
    Verified buyer
    Rated 5 out of 5 stars
    Yesterday
    Feels pleasant

    I use the serum as part of my Skincare routine and feel that my skin looks fresher.

  • Andrea L.
    Verified buyer
    Rated 5 out of 5 stars
    2 days ago
    Good serum!

    Feels very pleasant and isn’t greasy. Soothes my skin.