Fill out the following form to submit your cancellation request. Would you like to return products you have already received? Then please use our returns portal.

To return the revoked products to us, please use our returns portal.

Did you receive a free product with your order? Please remember that this must also be returned. If the free item was tied to a minimum order value, it must also be sent back if this value is not met due to the return.

Please note that we can only refund unused products, as opened items must be disposed of for hygiene reasons and therefore lose their resale value.

Our tip: If you are unsure about the color or the optimal application of the products, you are welcome to book a free, personal beauty consultation through our website. We are happy to help and give you valuable tips.

https://jacks-beautyline.com/pages/beratungen